Through Oracle E-Business Suite CRM products and Seibel solutions,
INTRACOM IT Services Middle East & Africa provides a better understanding for the customers' needs, with the purpose of automating and reducing marketing cycle, sales cycle and selling costs, increasing revenues, identifying new markets and improving customer value, satisfaction, profitability and retention in the following areas:
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Marketing:
Marketing solutions that assist Marketing departments in automating and tracking marketing processes.
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Sales:
Sales solutions that assist in automating their sales ‘preordering processes’ through all possible channels.
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Services:
Solutions that assist in automating and managing internal and external customer support in areas, such as: helpdesks, call center, mobile field, etc.
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Contact centers:
Call-email, unified interaction centers and computer telephony integration.
To know more about our Software Solutions, please click here to contact our sales team sales@intracom.jo.